4.3 Mission in Kosovo From 30 November-4 December, in co-operation with the Turkish National Police, the Mission organized an on-thejob training for six forensic and police officers at the Ankara Forensic Laboratory in Turkey. The officers learned about various software applications used to conduct forensic voice recognition and audio voice enhancements, including characteristics of human voice, vocal characteristics of people of different ages, cadence, vocal intonations and/or ethnic background, and analysis of audio taken from digital surveillance of a private conversation. From 30 November-4 December, the Mission provided a five-day specialized training on identification of organic and inorganic explosives to 16 police officers of the specialized forensic regional units. The training focused on ways to properly respond and handle cases involving explosives. From 7-11 December, in co-operation with the Turkish National Police, the Mission facilitated a training at the Ankara Forensic Laboratory in Turkey for six operational police and forensic officers on crime scene reconstruction. In general, this practical-oriented training enabled the officers to learn about the application of pattern evidence in crime scene reconstruction, digital mapping/recording of the location and position of physical evidence. Also, from 1-2 October, the Mission organized two one-day trainings on policing of public assemblies and on protection of human rights for 50 SOU officers. The officers discussed the management of violent protests, the deployment of fire arms and water cannons, and the right to peaceful assembly. In November, the Mission organized a roundtable discussion on the use of force for members of the KP Intervention Unit of the Mitrovica/Mitrovicë North region. The Mission provided an introduction on the international human rights standards in the ECHR and European Code on Police Ethics related to the proportional force used during crowd control. Following this introduction, participants discussed issues related to crowd management and the use of force with respect to human rights. From 17-23 December, 26 officers of the KP SOU received training on media communication in cases of crisis and big events, delivered by the Mission. The training provided participants with insight on the role of the media during crisis, the media phases of a crisis and crisis management, the organizational setup during strategic crisis communication with the media, and general knowledge on how to co-operate with the media. Other From 14-18 December, the Mission organized a training course on telecommunication interceptions for 12 KP officers. The training introduced the participants to the seizure protocols for telecommunication equipment, voice over internet protocol (VoIP) interceptions, available forensic software to analyse communication equipment for evidence, on-scene ICT forensic examinations and gathering, and how to store and present the evidence obtained from seized ICT equipment. Particular attention was given to the human rights and data protection aspects of telecommunication interception. Public Order and Crisis Management From 28 September-2 October, 18 representatives of the KP Close Protection Unit attended an advanced training on intervention techniques conducted by the Mission. This training assisted the close protection officers in improving upon their skill set from their basic training and in further improving upon the application of advanced interventions and defensive tactics. From 28-30 September, the Mission delivered a training on critical incident management and on protection of human rights to 23 Special Operations Unit (SOU) commanding officers. Through interactive presentations and exercises, the officers learnt about human rights considerations in critical incident management, concentrating on the issues related to use of force and the right to peaceful assembly. 58 Road Safety From 22-23 January, the Mission took part in the 2nd international conference in Prishtinë/Priština on road traffic safety and transport challenges in South-Eastern Europe. The conference, organized by College Tempulli and Kosovo Motorization Association, was prepared in co-ordination with the International Road Union Academy and supported by the European Transport Safety Council. During the conference, the Mission’s representative contributed in discussions on the improvement of road traffic safety, accident prevention, road infrastructure and transportation. This conference brought together all relevant institutions and stakeholders in Kosovo as well as participants from Austria, France, Albania, and the former Yugoslav Republic of Macedonia, whose experiences were found to be helpful to enhance road traffic safety in Kosovo. On 29 April, the Mission in co-operation with the KP organized a regional conference in Prishtinë/Priština on Road Traffic Safety and activities in the Decade of Action for Road Safety 2011-2020. The purpose of the conference was to improve co-operation and to enable the exchange of experience among participants, aiming to assist them in prevention of road traffic injuries and promoting good practices. The conference hosted participants from all relevant Kosovo authorities involved in this area of work, representatives of the European Transport Safety Council,