¾ The condition of some visited establishments indicated high wear of buildings, both outside and inside. Therefore, the National Preventive Mechanism each time ordered to perform general overhauls which would improve the living conditions. ¾ The NPM's visiting persons also recommended to equip the visited rooms with facilities for persons with disabilities. ¾ Provision of medical services to intoxicated persons should take place in a room adapted to that purpose and should be appropriately documented. In order that the examination could be done with respect for privacy of the patient, it should be performed in the separated room, without the presence of persons other than the required medical staff. Due to the specific nature of the establishment, it is important to equip the first aid kit with medicines with appropriate shelf-life and reanimation equipment (a defibrillator). ¾ Awareness of rights constitutes a fundamental guarantee against bad treatment. In connection with the above, NPM recommends preparing and making available in a visible place the rules of procedure for persons staying in sobering stations. ¾ The use of direct coercive measures should take place in accordance with the legal regulations in this regards, in a way not humiliating intoxicated persons. All cases of application of direct coercive measures should be thoroughly documented. The National Preventive Mechanism recommends thorough check of health of the patient (not less frequently than every 15 minutes), with respect to whom direct coercion in the form of immobilization was applied. ¾ Due to the cases of bad treatment of patients by the staff, observed during the visit, the National Preventive Mechanism recommends systematic trainings in dealing with intoxicated persons and applying direct coercive measures. ¾ The National Preventive Mechanism also encourages directors of sobering stations to establish cooperation with psychologists or therapists having full knowledge in the field of treatment of addictions. The work of such persons should be directed solely towards preventive and incentive-based interviews with patients. 8.7. Social care centres ¾ Since the use of direct coercive measures may lead to abuse and bad treatment, the National Preventive Mechanism thinks that all employees of the care centres should participate in systematic and comprehensive trainings regarding the use of direct coercion and the procedures of conduct and the necessity of using such measures. ¾ In order to guarantee the adequate protection of the patients against bad treatment, NPM recommends to record all oral and written complaints and motions in a separate registry. ¾ It is also necessary to take required measures to eliminate the possibility of violation of the right to privacy and dignity of the patients in the process of hygienic procedures and relieving themselves. ¾ It is also important to verify the accuracy of booking thedeposit accounts of the residents as well as to observe the rules of administering financial resources of the residents by the guardians.

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