establishments administrative system, and be entitled to confidential access to an appropriate authority. The CPT also attaches particular importance to regular visits to all juvenile establishments by an independent body (for example, a visiting committee or a judge) with authority to receive - and, if necessary, take action on - juveniles complaints and to inspect the accommodation and facilities. Every juvenile shall be informed about the regulations governing the establishment immediately on their arrival. In the majority of the vistited establishments, it was confirmed during individual interviews with juveniles. They confirmed they know their rights and duties as well as the establishment charter or regulations and they have unlimited access to it (e.g. YCC in Bielice, YCC in Jaworze.) If juveniles appeared not to be acquainted with the establishment regulations, the visiting persons recommanded talks on rights and duties of juveniles as well as the ways they work in practice (e.g. YSC No2 in Łódź.) The National Preventive Mechanism representatives verified on each occasion the availability of information on the institutions defending juvenile rights, such as: The Human Rights Defender, the Ombudsman for Children, the Helsinki Foundation for Human Rights and a family court. It was necessary to recommand to make contact data of these institutions available in an accessible place (YCC No 3 in Łódź, YCC No 1 in Łódź, YCC in Załusków, YSC in Różanystok, YCC in Strzelno, YCC in Szczecin, YCC in Kielce, YCC in Podzamcze.) Even if inmates can talk about their problems, conflicts during community meetings or directly to their tutors, psychologists, it is highly important to offer an alternative way of appeal to an external institution. In the opinion of the Mechanism supervisors, juveniles should have a constant access to the above-mentioned addressed. In response to the recommandations of the Mechanism representatives, the heads of the visited establishments informed that the information on the institutions of appeal have been made available. In 2010, on request of the Human Rights Defender, a guide for inmates presenting information on legal situation of a juvenile placed in the establishment, their rights and duties as well as institutions of appeal in case of breach of their rights61 was published. On August 2010, the Education Development Centre published the guide entitled „Rights. Obligations. A guide for YCC and YSC inmates.” e) Right to contact with the outside world - protection of family ties                                                              61 Human Rights Defender’s speech of 22 July 2009, RPO-614994-VII/09