United Nations General Assembly Resolutions no. 43/173 of 9 December 1988. Principle 13 Any person shall, at the moment of arrest and at the commencement of detention or imprisonment, or promptly thereafter, be provided by the authority responsible for his arrest, detention or imprisonment, respectively, with information on and an explanation of his rights and how to avail himself of such rights. Principle 33 A detained or imprisoned person or his counsel shall have the right to make a request or complaint regarding his treatment, in particular in case of torture or other cruel, inhuman or degrading treatment, to the authorities responsible for the administration of the place of detention and to higher authorities and, when necessary, to appropriate authorities vested with reviewing or remedial powers. Recommendations CM/Rec(2008)11 of the Committee of Ministers to the Member States on the European Rules for juvenile offenders subject to sanctions or measures. Principle 33.1 Juveniles shall be informed, in a manner and language they understand, as to how the community sanction or measure imposed on them will be implemented and about their rights and duties in regard to its implementation. Principle 62.3 At admission, the rules of the institution and the rights and obligations of the juvenile shall be explained in a language and manner that the juvenile understands. Principle 62.4 Notification of the placement of the juvenile, information on the rules governing the institution and any other relevant information shall be given immediately to the juvenile’s parents or legal guardians. Ninth General Report [CPT/Inf (99) 12] § 36 Effective complaints and inspection procedures are basic safeguards against illtreatment in juvenile establishments. Juveniles should have avenues of complaint open to them, both within and outside the establishments’ administrative system, and be entitled to confidential access to an appropriate authority. The CPT also attaches particular importance to regular visits to all juvenile establishments by an independent body (for example, a visiting committee or a judge) with authority to receive - and, if necessary, take action on - juveniles’ complaints and to inspect the accommodation and facilities. United Nations Rules for the Protection of Juveniles Deprived of their Liberty. General Assembly resolution 45/113 Principle 24 On admission, all juveniles shall be given a copy of the rules governing the detention facility and a written description of their rights and obligations in a language they can understand, together with the address of the authorities competent to receive complaints, as well as the address of public or private agencies and organizations which provide legal assistance. For those juveniles who are illiterate or who cannot understand the language in the written form, the information should be conveyed in a manner enabling full comprehension. Principle 25 All juveniles should be helped to understand the regulations governing the internal organization of the facility, the goals and methodology of the care provided, the disciplinary requirements and procedures, other authorized methods of seeking information and of making complaints, and all such other matters as are necessary to enable them to understand fully their rights and obligations during detention. Principle 62 Juveniles should have the opportunity to keep themselves informed regularly of the news by reading newspapers, periodicals and other publications, through access to radio and television programmes and motion pictures, and through the visits of the representatives of any lawful club or organization in which the juvenile is interested. Principle 75 Every juvenile should have the opportunity of making requests or complaints to the director of the detention facility and to his or her authorized representative. Principle 76 Every juvenile should have the right to make a request or complaint, without censorship as to substance, to the central administration, the judicial authority or other proper authorities through approved channels, and to be informed of the response without

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