[ Tolerance and Non-discrimination ] Doreen Lawrence, mother of murdered British teenager Stephen Lawrence, gives the keynote address at the OSCE Supplementary Human Dimension Meeting on Prevention of Racism, Xenophobia and Hate Crimes through Educational and Awareness-Raising Initiatives, Vienna, 10 November 2011. (OSCE/Sarah Crozier) Activities In line with its mandate, ODIHR assists participating States and civil society to effectively combat hate crimes, to protect and promote freedom of religion or belief and to promote mutual respect and understanding. ODIHR has developed a broad range of programmes to build the capacities of law-enforcement agencies, government officials and civil society to combat hate crimes and to raise awareness through educational programmes. ODIHR activities also focus on monitoring, collecting and disseminating information on hate crimes and good practices to address this problem. In 2011, activities were conducted in the following fields: '' Collecting and disseminating information about hate crime; '' Awareness raising; '' Reviewing legislation; '' Supporting law-enforcement agencies; '' Supporting civil society; '' Responding to intolerance against Muslims; '' Responding to anti-Semitism; '' Raising awareness about intolerance against Christians; and '' Promoting freedom of religion or belief. Collecting and Disseminating Information about Hate Crime Although some participating States have taken steps to respond to hate crimes, the absence of reliable data continues to be an obstacle to assessing the nature and scope of this problem across the OSCE region and within individual states. Reliable and detailed data on the number and types of hate crimes, their perpetrators, and the targeted communities are essential to developing effective policies and responses. To fill this gap, ODIHR continued in 2011 to collect data and publish its annual report on hate crime. The report, published since 2006, remains ODIHR’s main activity in this area. Hate Crimes in the OSCE Region: Incidents and Responses, based on data from 2008 to 2010, again emphasized the significant differences in data collection in most participating States. Fifty participating States collect some data on hate crimes. Of these, only 22 states provided data on hate crimes that have been collected by government agencies within their jurisdictions. The recommendations in the report highlighted the need to identify, record, investigate and ODIHR Annual Report 2011 53