Another problem was that, according to the applicable regulations, the opinion had to be sent to the competent court in the paper form. Yet, the court had waited for 14 days before reading any incoming letters. The juvenile’s case was urgent but could not be solved quickly enough. All participants of the meeting emphasized that in their opinion there were no sufficiently clear guidelines from the Ministry of National Education regarding the establishments’ work during the pandemic, and measures to counteract it. There were statements that in the establishments where the staff was well-coordinated and committed to their work, the establishment management and operation during the crisis was much easier. In the facilities where internal conflicts existed, the pandemic made the problems even more serious. It was also mentioned that during the epidemic in some establishments many employees were on sick leave or the leave to take care of their children. Some institutions had also problems with rooms for isolating newly arrived juveniles. 121