In accordance with Article 12.1 of the Constitutional Law, while investigating the circumstances indicated in a complaint about violations of human rights, the Commissioner shall receive the observations of the body or official concerned about that complaint. Within 10 days the observations shall be submitted to the Commissioner. In accordance with Article 13.2.1 of the Constitutional Law, the Commissioner may demand from the governmental or municipal body whose decision or act (omission) violated the human rights to restore those rights. The appropriate bodies and officials shall, within 10 days, submit to the Commissioner written information of the taken measures. In cases when such information is not submitted or the demands of the Commissioner are not complied with, the Commissioner may apply to the superior authorities or other governmental bodies. In order to be able to effectively resolve the problems revealed as a result of the analysis of complaints, the Commissioner has established working relationships with governmental bodies, including law-enforcement bodies, ministries and state committees, which play an important role in the organization of the Commissioner’s work and restoration of violated human rights. Joint investigations, monitoring, and reception of complainants in regions are conducted together with governmental bodies, workshops and trainings are held in different regions with the involvement of governmental bodies, executive authorities, law-enforcement bodies, judges, staffs of courts, NGOs and mass media. In order to attract the attention of governmental bodies to the problems and breaches of law people encounter with, prevent the violation of human rights, effectively observe these rights, and in case they are violated, restore them within the framework of the law, a package of relevant proposals are prepared and submitted to the authorized bodies. The Commissioner, within the framework of collaboration with governmental bodies, closely participates in the preparation of reports under the international provisions the Republic of Azerbaijan has become a party to. The Commissioner also helps governmental bodies in the implementation of the recommendations made by international organizations as a result of the monitoring conducted by them and encourages NGOs and other members of civil society to take an active part in this work. 27