5.4.4. Arbitrary detention Arbitrary detention is prohibited. However, during the monitoring period, cases of detention beyond the term provided by the court ruling were identified. The TPCF administration considers that the beginning of the public custody is the time when the person was brought to the TPCF. Respectively, when the placement term expires, the person is released at the time he entered the TPCF. The authors of the study consider this fact absolutely illegal. The term for taking into public custody starts from the moment the Judge pronounces the operative part of the conclusion / decision for taking the person in public custody. In practice, it takes several hours for the person to be transported from the court headquarters to the TPCF, especially when the person is transported from the Cahul or Balti Court. Likewise, it is for the judge to expressly indicate the date and time of public custody in order not to allow derogations from the fundamental rules. 5.4.5. TPCF employee training According to the authors, TPCF employees are not prepared for work in a multicultural and diverse context. Detainees face language barriers in communicating with guards. Some employees do not speak English. In addition to language issues, the attitude and behaviour of TPCF staff and guards is racist and xenophobic. Detainees are cursed and verbally humiliated by some guards and staff members. For example, the citizens of Bangladesh and Turkey have learned insulting words from the lexicon used by employees in conversations with foreigners. The Ombudsman concludes that the BMA / TPCF is to adopt a policy of tolerance towards foreigners, and that the employment of staff must comply with non-discriminatory principles. Such degrading and discriminatory behaviour in the custody institution is inadmissible. 5.4.6. Allegations of ill-treatment According to the respondents, most of them alleged allegations of violence by the guards, degrading and inhuman behaviour towards the detainees. Due to insecurity, fear and dependence on the institution, including threats - detainees refused to file complaints. People who write complaints about the conditions or the attitude of TPCF employees are victimized by various sanctions: threatened with placement in solitary confinement; they have no access to food; they do not have access to the telephone; they are threatened with being sent to prison or returned to their country of origin where they will be tortured, etc. Along the way, LCA in the interest of some victims notified the Prosecutor's Office and the OO. 50