56 CONSOLIDATED REPORT Filing complains The right to file complain International Standard According to international standards, every detained person has the right appeal to central prison authorities, judicial authorities or other competent bodies with requests or complaints that are not subject to censorship in terms of content and transmitted through prescribed channels to the central prison administration, judicial authorities or other bodies. Complaints and requests should be subject to urgent review and should be answered without undue delay1 National Standard According to national legislation, convicts have the right to issue oral and written proposals, applications and complaints to the administration of the institution or body executing punishment, to their higher authorities, court, prosecution authorities, other state bodies and officials, public associations, and also international organizations for the protection of human rights and freedoms in accordance with the legislation of the Republic of Kazakhstan1. Every detainee has the right to communicate freely and confidentially with persons visiting the places of detention, under reasonable conditions necessary to ensure security and order in such places2 1. The Nelson Mandela Rules, Rule 35 (3), (4). 2. Body of Principles for the Protection of All Persons under Any Form of Detention or Imprisonment, Principle 29 (2). 1. Article 10. Basic Rights of Suspects and Accused REC RK