On 14 November, the Office supported the Standing Committee on Defence, National Security and Internal Affairs of the National Assembly of the Republic of Armenia in organizing parliamentary hearings on the theme “The Problems of Cyber Security in the RA: Threats and Challenges, Mechanisms of Response and Counteraction”, which brought together stakeholders from all key actors in the field. On 16 December, jointly with the Armenian Police, the Office organized a round table with the all key domestic Internet providers companies to discuss the collection and storage of log files and their importance for cybercrime investigations. Over 25 participants attended the event. Based on suggestions and recommendations collected during the round table discussions it was agreed that the Armenian Police will develop a Memorandum of Understanding with Internet service providers, reflecting existing challenges, responsibilities and obligations of the parties. This will lay the ground to develop a legal package on collection and storage of log files at later stages. Trafficking in Human Beings On 14 March, the staff of the Office’s Anti-Trafficking Project organized and conducted a one-day training session for 25 staff members of three Yerevan-based orphanages. This event was aimed at strengthening the capacities of these institutions for more effectively addressing cases of child trafficking and sexual abuse of children. The training provided basic tools and general knowledge to social and health workers, psychologists, lawyers and managers of these establishments on early identification of child victims of human trafficking and how to refer them for further assistance and protection. The Office’s Anti-Trafficking Project prepared and published Guidelines on Combating Human Trafficking for sensitizing Armenian Consular Officers on potential cases of trafficking and for initial identification of its victims. On 22 April, the publication was sent to the Armenian Ministry of Foreign Affairs for distribution to the Armenian diplomatic missions abroad and to Consular staff working for the Ministry. On 23 and 30 May, the Office’s Anti-Trafficking project staff organized and conducted oneday training courses for national anti-trafficking actors in Armavir and Shirak provinces of Armenia. Attendees came from the Unit of Women, Children and Family issues of the Marzpetaran (Province Hall), police, labour inspectors, employment services and NGOs. Over 30 participants were trained during these two days. On 20 June, the Office’s Anti-Trafficking project staff organized and conducted a one-day training course for 18 national anti-trafficking actors in Syunik marz of Armenia. The event was aimed at strengthening the capacities of the key anti-trafficking actors in Syunik region, and the trainees group was represented by the staff of the Unit of Women, Children and Family Issues of the Marzpetaran (Province Hall), police, labour inspectors, employment services and NGOs from Kapan and Kajaran cities. On 26 and 27 June, the Office’s Anti-Trafficking Project organized and conducted one-day training courses for 27 representatives of seven Gyumri- and Vanadzor-based child care institutions, including orphanages. These events were aimed at strengthening the capacities of these institutions on how to address child trafficking and sexual abuse of minors. The training provided basic tools and general knowledge to social and health workers, psychologists, lawyers and managers of these establishments on how to early identify child victims of human trafficking and how to refer them for further assistance and protection. On 11 July, the Office’s Anti-Trafficking project organized and conducted a one-day training course for 25 representatives of Dilijan- and Ijevan-based childcare institutions. The course sought to enhance the capacities of these institutions to address child trafficking and sexual abuse of children. 129

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