Fire Monitoring Centre. The training targeted the personnel of the relevant agencies from the countries of the South Caucasus and Balkan regions and focused on strengthening the capacities of trainers and fire brigade leaders in preparedness, prevention and response to large wildfires and in engagement of local communities in wildfire prevention, preparedness and response. From 3-21 November, the Mission delivered three different one-week modules with a focus on crowd control management to the senior and mid-level police officers of the Kosovo Police Regional Directorate Mitrovica/Mitrovicë North. The aim of the training was to enhance the senior and mid-level officers’ knowledge and skills on group dynamics and mass psychology, as well as in managing conflicts through negotiations while dealing with crowds and controlling riots. The training targeted 32 officers from both strategic and operational levels and included theoretical and practical sessions on how to successfully plan and conduct crowd and riot control operations that demand high co-ordination with other units and agencies. Moreover, the training also provided the senior managers and responsible officers in the regional operational command centre with advanced skills and best practices on designing, running and supporting a crisis operational command centre. Ten officers of the Kosovo Agency on Forensic received training on forensic video-image technologies and security camera systems delivered by the Mission from 17-21 November. The participants learned about methods and techniques of conducting video-image analysis, security camera systems and the tools used on systems network, as well as about report writing on examinations performed. As part of its continued support to the accreditation process of the Kosovo Agency on Forensic through internationally accredited forensics experts in the area of DNA analysis and chemistry analysis, the Mission conducted two accreditation assessments of DNA and drug analysis sections within the Forensic Agency in November. With the Agency having applied for accreditation of its main services earlier in 2014, the purpose of this exercise was to determine if they fulfil the criteria for accreditation in these two areas. The first assessment covered the specific methods used by the Agency on DNA extraction from hair, tissues, bones and teeth, as well as differentiated extraction of semen; the second looked into how the Agency handles drug analysis, such as gas chromatography analysis and mass spectrometer as general methods for drug analysis. Following the assessments, in December 2014 the Mission produced the assessment reports based on the accreditation standards set by the Kosovo Directorate of Accreditation, which will make an official decision in relation to the formal accreditation of these services within the agency upon the conclusion of the process. From 24-28 November the Mission provided the 20 senior managers and responsible officers of the Kosovo Police Regional Directorate Mitrovica/Mitrovicë North with a general overview of the planning and management of police resources in order to ensure effective and efficient management of the regional directorate financial and other resources. The purpose of the training was to enhance the senior and mid-level officers’ knowledge and skills on effective and efficient resource management and proper resource allocation in accordance with the policies and needs of the organization. Ten representatives of the Kosovo Agency on Forensic attended a five-day training in the area of forensics video-image enhancement and restoration delivered by the Mission from 24-28 November. During the course, the forensic experts were provided with practical insight on forensic video analysis, the use of tools, methods and techniques for video-image enhancement and restoration, digital video recovery and how to process digital videos with different software. Fifteen traffic officers of the Kosovo Police Regional Directorate Mitrovica/Mitrovicë North received training on traffic accident management delivered by the Mission from 1-5 76

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