information sharing with the Kosovo Police Press and Public Information Office, hence the number of press conferences covering issues of interest to the public increases. The majority of stories covered by the media involve the efforts of the police officers to deal with crisis situations but also include public safety awareness-raising campaigns. The Communication Strategy and Action Plan 2014-2016 and the Kosovo Police Standard Operating Procedures, which specifically relate to the media and public relation and were drafted with the help of the Mission, provide clear and straightforward guidance on how to deal with the media and the public. As a result, the Kosovo Police, Police Inspectorate of Kosovo, Agency for Emergency Management and the Kosovo Academy for Public Safety, operating under the umbrella of the Ministry of Internal Affairs, also engage with the community through the interactive accounts on social networks, which are helping them to become more transparent and closer to the public. 2014 activities commenced with the media-relations training delivered by the Mission on 3 and 4 March to 17 Kosovo Police and Kosovo Customs supervisors as part of their first-line supervision course. The training covered issues that relate to the media landscape in Kosovo, the legal framework and media monitoring bodies. Through a presentation of several job-specific examples during the training, it was emphasized that professional and resourceful communication between the public safety agencies and the media is of great importance and ultimately beneficial to all communities in Kosovo. Additionally, on 10 and 11 June a similar training was delivered to 120 senior police officers, which mainly covered concrete police-media relation issues, the importance of strategic communication with the media and aspects linked to the media monitoring bodies. With the support of the OSCE Mission to Montenegro, the Mission organized and facilitated a regional conference “Women in the Public Safety Sector”, held on 28 and 29 May in Budva, Montenegro. The conference aimed to strengthen the involvement, role and position of women in the public safety sector at the regional level. It predominantly gathered the representatives of the interior ministries and police services from Albania, Montenegro and the former Yugoslav Republic of Macedonia, as well as Kosovo, to share their experiences and challenges in this area, as well as to enhance their future co-operation. Recommendations that all participants agreed upon were compiled at the conclusion of the conference. On 4 July, the Mission together with the Kosovo Police and the Forum for Civic Initiatives organized a press conference launching the Kosovo-wide traffic safety awareness-raising campaign “Have a nice and SAFE trip during your holidays”. At the press conference, attending media were informed about the content of the campaign, i.e. educating traffic participants on the traffic rules and the drivers’ role in preventing traffic accidents. The traffic safety awareness-raising campaign will be conducted throughout the summer season, including the distribution of leaflets at all border crossings points. Between 7-10 July, the Mission organized a regional conference on “Youth and Security”, where participants shared their experiences by offering insight into various topics, ranging from school violence, municipal and local safety mechanisms and co-operation between law enforcement and youth. The Conference resulted in a number of joint findings and recommendations to be shared with all relevant institutions and stakeholders. The conference gathered representatives of the OSCE field operations in South-Eastern Europe, as well as the representatives of ICITAP, Forum for Civic Initiatives, Safer World, KFOR, Kosovo Police, Ministry of Internal Affairs, Ministry of Education, Science and Technology, Ministry of Culture, Youth and Sports, the Kosovo Academy for Public Safety and Youth NGO’s involved in the field of youth security. From 15 September to 3 October, the Mission provided a series of trainings to around 100 Kosovo Police dispatchers and Agency for Emergency Management operators responsible for emergency calls on 192 and 112 phone numbers. Designed by the Mission, the series of 79