CONSOLIDATED REPORT fruit, they could not afford to buy something from clothes. There are general issues with providing patients with clothes and shoes in the hospital. The conditions in this medical institution such as collapsing buildings, toilets in the form of cesspits inside the compartment, absence of water, lack of books, sports equipment, necessary clothing and footwear, overcrowding with patients are cruel and degrading treatment themselves. SPE REM “Mental Health Center” (hereinafter is referred to as MHC), Almaty, Kablukova neglected, 117а Patients are not provided with the necessary hygienic accessories, namely toilet paper, soap for personal use, toothpaste and brushes, women are not provided with sanitary pads, women are provided with strips made of sheets instead of sanitary pads. In the wards, patients are practically deprived of the right to privacy, given the overcrowding of departments. 133 The right to work according to the law is very poorly implemented (according to the staff there is no possibility). Psychological care for patients is not widespread. Such patients require individual and group psychological counseling and training. According to the head sister staffing foresees 2 psychologists. One is supposed to work in the dispensary in the city, one in the hospital (the psychologist does not conduct classes according to the head nurse). Patients complained that they did not have access to the phone, and their personal cell phones were seized at the time of hospitalization. If necessary, patients have the opportunity to contact their relatives by phone, but in the presence of staff. The same situation has remained since 2016. There are no complaint channels available in practice, patients do not have access to paper and pen according to security measures, existing mailboxes for complaints are regularly checked by the administration, but

Select target paragraph3

Connect to a paragraph
Connect to an entity
Disable highlights
Add to table of contents