Long-term Deprivation of Liberty Photograph 54 Armchairs with restraints Information posters prepared by the Toledo Provincial Council on the use of restraints in one of Photograph 55 the buildings 200. Even though it should be obligatory in this type of institution, the center A policy for palliative care does not have a policy in respect to «palliative care», and some differences of cri­ must be adopted teria were observed during the interviews of the medical staff. In consequence, guidelines should be adopted in this respect. 201. A living will is a document in which a person expresses in advance his/her A protocol for living wills wishes or instructions regarding medical care which are to be taken into account must be established in the event he/she is in a situation in which said wishes cannot be freely ex­ pressed. However, the «San José» Residence does not have any living will forms and does not inform residents regarding this matter. Given the type of residents it has, it would be advisable to inform them to this possibility. A protocol should thus be drafted for this matter. THE OMBUDSMAN OF SPAIN 147