Special Interest Sites in Deprivation of Liberty IV.2. Operations for the repatriation of foreign nationals 221. As indicated in the 2010 Annual Report, the Central Unit for Deportation and Repatriation (abbreviated UCER in Spanish), under the authority of the Cen­ tral Department of Immigration and Border Police (abbreviated as CGEF in Spanish), is in charge of executing the repatriation of foreigners whose expulsion or repatriation has been ordered by the competent authority. Likewise, amongst other matters the European Agency FRONTEX is in charge of managing and coordina­ ting necessary support to the member states to organize joint operations of repa­ triation of citizens that are not nationals of a member state of the European Union. Expulsion or repatriation 222. In 2012, personnel of the Ombudsman Institution supervised two flights repatriating foreigners. The first one, operated by the European Agency for the Management of Operational Cooperation at the External Borders of the Member States of the Union (FRONTEX) and organized by Holland, was to Nigeria. The second flight, organized and exclusively operated by the Spanish authorities, was to Ecuador and Colombia. Personnel of the 223. The joint FRONTEX flight was the first of its kind, with operations of the phase carried out at the Madrid-Barajas airport being supervised by experts of the Ombudsman Institution in its capacity as NPM. The objective was to check the degree of coordination of the different countries participating in these flights, and whether the practices of FRONTEX complied with Spanish regulations. Fur­ thermore, the supervisors wanted to examine the state of the facilities and the conditions in which foreigners are transferred from police premises until they are boarded on the airplane for repatriation; and also the protocols and procedures followed by the national police in the custody, identification and registration of persons repatriated, and the medical care they are given. The flight to Lagos, in which 34 Nigerian citizens were repatriated, had been organized by Holland, and operations had begun in Rotterdam (Holland), where 24 of those citizens board­ ed the plane, 14 being repatriated by Holland and the other 10 by France, Ger­ many, Norway and Sweden. On arrival of the flight in Madrid, 10 other citizens boarded the plane, 5 being repatriated by Spain, 3 by Greece and 2 by Portugal. The Ombudsman 224. The Central Unit for Deportation and Repatriation facilities described in paragraph 446 of the 2010 Annual Report continued to be in a good state of up­ keep, and the office area had been enlarged. The video surveillance system, as previously indicated in the said paragraph, does not include recordings and is limited to the area of custody of persons being repatriated, contrary to what should exist in accordance with the general comments of paragraph 477 of the 2010 Annual Report. These deficiencies should be corrected. The facilities at Barajas are 225. During the interviews of the persons in charge of the operations, they stat­ ed that all members of the Central Unit for Deportation and Repatriation are trained in expulsions, suicide prevention and self-inflicted injuries, detection of possible situations of abuse, harassment or mistreatment by other detainees, and that in this sense its personnel takes a one-week course on deportations, regul gulaa-­ tions and intervention techniques. Every three months the Madrid Municipal The persons in charge of THE OMBUDSMAN OF SPAIN occurs following the resolution by the competent authority Ombudsman Institution supervised two repatriation flights Institution supervised the Madrid-Barajas phase of the first joint FRONTEX flight, in which seven countries participated in a good state of conservation, but the video surveillance is insufficient the operation receive training. The returnees do not have forms to lodge written complaints 155