Annual Report 2012: Spain’s National Preventive Mechanism Mattress in one of the cells at the Command HQ of the Civil Photograph 13 Guard in Huesca The interviewed detainees did not have complaints regarding the treatment or attention received by the officers 39. In the interviews held with detainees, they generally did not express any complaint in relation to the treatment or attention that they had received from the officers at the facilities where they were under custody. However, there was a detainee interviewed at the Spanish National Police Force station in the Cara­ banchel district (Madrid), who declared having been subject to incorrect verbal treatment by the officers, without giving any more details. Another detainee in the same facility declared having been the subject of physical ill-treatment when he was taken to a cell. This Institution was able to check, through the images on one of the recordings, that the action of the officers could not be considered ill­ treatment, but proportional to the resistant attitude shown by the detainee. Another detainee at the Spanish National Police Force station in Malaga declared that he had been hit in the abdomen and arms, when he was handcuffed upon arrival at said facility (he had been detained for more than two days), even though he had no sign whatsoever of such ill-treatment. On the other hand, an overwhelming majority of the interviewed detainees de­ clared that when they called the officers, they come promptly: “You have to shout at them, but they come. They take 10 minutes”; “you tell them and they open the cell”; “I didn’t have to wait for long”. However, some detainees complained, such as two who were at the Spanish National Police Force station in the Vallecas dis­ trict (Madrid), stating that “they pay no attention to you”; “I was calling for half an hour and had to urinate in a corner of the cell. Then I cleaned it with a mop that they gave me”. Any intimidating and threatening object should be removed 56 During the visit to the Spanish National Police Force station in the MoncloaAravaca district (Madrid), it was detected that, at the entrance to the corridor of cells, there was an air extractor metal support where there was a drawing or en­ graving of a skull with two crossbones, with the inscription “RIP” (rest in peace) underneath and the inscription “IRON BARS” (rejas) to the right, which was deemed to be intimidating for the persons coming into those prison cells, THE OMBUDSMAN OF SPAIN