Long-term Deprivation of Liberty At the Ocaña II prison (Toledo), an inmate declared that «The majority of the staff members are fine. It’s not that the minority is bad, but the criterion to hire personnel is not very good, so there are staff members who do not treat you the way they should, they don’t know inmates’ rights»; «Another issue is fear of re­ percussions if you file a claim or report something. People don’t complain about the treatment by staff members. There is generalized fear of the consequences of reporting something...after they can initiate a proceedings against you». Another inmate stated: «Many staff members are racists, they search foreigners more, and others could care less... I don’t go near the cabin». Lastly, at the women’s prison of Barcelona and the Alcala de Guadaira prison (Se­ ville), the friendliness and close relationship observed between the prison staff and inmates is noteworthy, together with the positive assessment of the two prisons by the inmates. 117. The number and variety of treatment programs observed at the prisons in­ spected varies a lot. At the Araba/Alava prison there were only three programs: drug addictions, gender violence and control of sexual aggression, the last two with very few participants, and the animal-assisted therapy program (abbreviat­ ed as TACA in Spanish), that was implemented at the Nanclares de Oca prison (Araba/Alava) but had been discontinued. The SGIP was informed that measures should be taken to increase treatment programs and re-establish animal-assisted therapy. Moreover, during the inspection visit at the Alcala de Guadaira prison (Seville) it was noted that the family mediation program for inmates and their families, which initially was carried out by the SGIP together with the Regional Autonomous Government of Andalusia ([Junta de Andalucia], hereinafter, Gov­ ernment of Andalusia) and the Official Association of Psychologists, was not be­ ing implemented. In respect to the Murcia II prison, the SGIP has been asked for information regarding steps taken with the Official Association of Psychologists to provide specific training to three psychologists in the treatment of sexual ag­ gressors. Lastly, the large number of treatment programs at the prison of A Lama (Pontevedra) should be highlighted. 118. The implementation of the Education and Respect Wards (abbreviated as MER in Spanish), which are referred to in paragraphs 346 of the 2010 Annual Report and 146 of the 2011 Annual Report, has continued with the implementa­ tion of programs in prisons under the authority of the SGIP. The most recent in­ formation that the Ombudsman’s Institution has is that at 31 December 2012 the program was underway at 72 prisons (not including Social Insertion Centers), with a total of 246 respect modules and the participation of 18,799 inmates. In fact, all of the prisons inspected had at least one Education and Respect Ward and the entire Alcala de Guadaira prison (Seville) operates as such a ward, except for a few inmates who do no want to voluntarily form part of the system, who have been expelled from the module because they are in the infirmary or due to in­ definite sick leave. THE OMBUDSMAN OF SPAIN At the women’s prison of Barcelona and the prison of Alcala de Guadaira the friendly relationship between prison staff and inmates is noteworthy A large variety of treatment programs has been noted Education and Respect Wards continue to be set up in prisons under the authority of the SGIP 99