appendix d: summaries of selected cases of the reason for the delay and to give her an estimate of when a decision could be expected. While processing the journalist’s request, the Burka Working Group sent her four updates. In all four updates the Working Group stated that the reason why no decision had been made was deliberations as to principle concerning the question of access. The Burka Working Group informed the Ombudsman that the deliberations as to principle concerned the question of whether those exemption provisions of the Act on Public Access to Documents on Public Files which aim at protecting the regard for the internal or political decision process applied in relation to the documents and the information in the case. In the Ombudsman’s opinion, it would have been most appropriate if the Working Group had given the journalist this general description in its first three updates. With regard to the fourth and last update, the deliberations as to principle had been concluded by the time the update was sent ��� and the Burka Working Group was only waiting for a statement from the Ministry of Foreign Affairs in order to make its final decision. The Ombudsman found that in this fourth and last update the Working Group should have informed the journalist that the case awaited a statement from the Ministry of Foreign Affairs. (Case No. 2010-0164-6018) 14-3. Inclusion of new and easier rules coming into force after the original decision in connection with reassessment and administrative review of decisions in the social services domain A few days after a local authority had refused a citizen’s application for a subsidy for necessary extra costs incurred due to permanent impairment of her physical function, new and easier rules on subsidies for necessary extra costs came into force. The citizen subsequently appealed the refusal, but neither the local authority nor the Social Tribunal included the new and easier rules when they reassessed and reviewed the decision, respectively. In the Ombudsman’s opinion, they should have done so. 127