7 TO PARLIAMENT Pursuant to the provision in section 11(1) of the Parliamentary Ombudsman Act (Act No. 473 of 12 June 1996 as most recently amended by Act No. 568 of 18 June 2012), the Ombudsman is to submit an annual report on his activities to Parliament. The report is to be published. In the report, the Ombudsman is among other things to highlight statements on individual cases which may be of general interest. The accounts of the cases in the report are to contain information about the explanations given by the authorities concerning the matters criticised (section 11(2) of the Parliamentary Ombudsman Act). In accordance with the above provisions, I am hereby submitting my annual report for the year 2011. It should be noted that I took up the position of Parliamentary Ombudsman on 1 February 2012 and thus was not Ombudsman in the report year 2011. The 2011 report contains articles from the institution’s divisions. The idea is to provide broad and general information about important matters, cases or development trends. In addition to these articles, the report includes a brief statement from the office’s director general about the general state of the office. The statistics are appended together with summaries of selected cases from 2011. Copenhagen, September 2012 JØRGEN STEEN SØRENSEN