              If not already carried out, to undertake an assessment or survey to determine needs, capacities and constraints, including information on: a) what the specific needs of torture victims are, including, for example, the needs of victims of sexual torture, children, persons with disabilities and other vulnerabilities and whether these needs are being met by existing rehabilitation services; and b) what the capacities of current rehabilitation services are, and whether they are state-led or non-state services; to collect additional information, such as the number of staff employed in rehabilitation services, disaggregated by profession; To include consultations with torture victims and victims’ groups for any kind of mapping exercise of services available or needs assessments of survivors and their families; To systematically include a wide range of actors with distinct knowledge and expertise in the design and implementation of rehabilitation services (multi-disciplinary and cross-sectoral approach); to clearly define the responsibilities and mandates of each actor in order to ensure close cooperation in accordance with agreed procedures and quality standards for service providers; To ensure that rehabilitation services are available, accessible and appropriate. This means that they should encompass, apart from medical services, forms of support such as employment, help, suitable accommodation and education. They should also take into account different cultural, gender and linguistic backgrounds; To consider if the existing public-health system and budget could be used as a starting point for establishing specialized rehabilitation services; To take into account particular considerations in relation to specific victim groups, such as women, children, persons with disabilities, asylum seekers or refugees or LGBTI persons in designing policies, programmes and services; To define which government departments (health, social services, women, children, criminal justice etc.) should be involved in the establishment and funding of rehabilitation services; and define how decision-makers from different departments work together to ensure that rehabilitation services are successfully provided to all victims of torture; To ensure early access to rehabilitation services for torture victims, regardless of their legal status; to consider who is eligible to access services, how and when victims are able to access services and whether services are free to access and guarantee the safety of victims; To consider the establishment of a formal Referral Mechanism in order to provide an effective way to refer survivors to services; alternatively, to strengthen informal referral mechanisms already in place and their co-operative frameworks; To ensure that access to funding of service providers does not depend on the collaboration of the provider or the survivor with law enforcement agencies; To ensure that information about the services is disseminated appropriately in order to reach the target groups; To ensure that gender specific forms of torture are recognized as such and addressed in the scope of services offered; To ensure that rehabilitation services offered are of an appropriate standard, inclusive of medical ethics, and vulnerable victims or victims of specific offences, such as gender-specific torture practices, are appropriately supported; To ensure that monitoring and evaluation processes of services provided are in place; 21

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