Visits to places of deprivation of liberty
favourite things, hobbies or items linked with the profession they did or similar photos in addition to
the room’s number, residents’ names and surnames or their photos to facilitate their orientation in
space. The Home accepted all recommendations given, but had not yet fully implemented them. Among
other things, we also commended the fact that residents on the secure ward were discussed by a team
consisting of a registered nurse, psychiatrist and a social worker.
On 3 April 2018, we made a control visit to Gornja Radgona Retirement Home. During the visit, we
particularly checked the observance of 17 recommendations given by the NPM at its visit in 2017.
Based on the response, we established that recommendations relating to the installation of bedside
reading lights, publishing of the current schedule of activities, suitable marking of residents’ names
on medication drawers, adjustment of the form for implementing special protection measures and the
access to wheelchairs had been realised. The Home also observed recommendations that include the
installation of a collection box for complaints, commendations and proposals, the complaints form,
visibility and readability of information about complaints channels on the notice board, publication
of a list of representatives of persons with mental disorders and the attention to possible agitation
of incontinent residents at night. The management was unable to realise a few recommendations.
These particularly refer to the nature of the secure ward and the legal basis for detaining residents
on this ward, and the prescription of occasional medications. They also failed to implement the
recommendation about time frames for emptying the collection box for complaints, commendations
and proposals, and prompt resolving of residents’ or their relatives’ complaints. On the occasion of
the visit, we also submitted a systemic recommendation to the relevant ministry to examine why
suitable material about the representatives of persons with mental disorders had not been sent to
this Home, and to ensure that the representatives are introduced in all retirement homes where
persons with mental health disorders are or could be accommodated. The Ministry replied that it
had explained to retirement homes where to obtain the list of representatives and from whom they
could obtain promotional material. Regarding the frequency of the NPM recommendations about the
representatives, the Ministry decided to again send a letter to retirement homes about the list of the
representatives and their presentation on a leaflet accessible on the Ministry’s website.
On 14 May 2018, we conducted a control visit to Ribnica Retirement Home. We examined the observance
of recommendations submitted during our visit in 2016. We determined that ten from a total of 18
recommendations had already been realised, while eight were accepted but not yet implemented. The
institution had already realised recommendations involving the provision of comparable conditions
for temporarily accommodated residents, making of coffee for all residents and not only those whose
relatives are able to or willing to pay, provision of sufficient quantities of liquid available to residents,
and suitable training of the staff about working and communicating with dementia patients. They also
realised recommendations referring to the locking of residents’ doors, activities on the secure ward, the
staff wearing name tags, completing of satisfaction surveys by residents, their relatives and the staff,
and informing about complaints channels. Recommendations about exceeding the ward’s capacity,
inclusion of relatives in the preparation of a resident’s individual plan, and decorating residents’ rooms
with items they like and which may serve as a link to the environment where they came from, remained
unrealised. Likewise, recommendations about labelling medications which must not be crushed, timely
sending of proposals to the court about detaining a resident or extending their detention, and the
observance of the ZDZdr relating to any physical restriction which includes special protection measures,
were also not realised. During its visit, the NPM also gave some new recommendations or repeated
those already submitted, but not yet implemented (caution that residents do not come into contact with
cleaning products, installation of emergency buttons). We can hereby determine with satisfaction that
all of the above recommendations have already been realised.
On 12 and 13 June 2018, the NPM conducted thematic visits to six retirement homes accompanied by
an expert. During the visits, the NPM tried to determine the level of fire safety on wards for dementia
patients, possible deficiencies and examples of good practice, the transfer of which could also improve
fire safety in other retirement homes.
The purpose of supervision was thus to establish the condition of fire safety with the emphasis on three
fields:
- action and treatment of dementia patients in the case of a fire;
- provision of ongoing training of the staff in the field of fire safety, and
- systems of active fire protection and provision of safe evacuation.
IMPLEMENTATION OF THE DUTIES AND POWERS OF THE NPM IN 2018
NATIONAL PREVENTIVE MECHANISM UNDER THE OPTIONAL PROTOCOL TO THE UN CONVENTION AGAINST TORTURE AND OTHER CRUEL, INHUMAN OR DEGRADING TREATMENT OR PUNISHMENT
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