Public administration The most frequent reasons of citizen contacts when it comes to the operation of public administration authorities is failure of the Administrative Inspection upon citizen contacts. After implemented procedures of the Protector of Citizens, the Administrative Inspectorate indicated to the insufficient number of staff as the key reason for the failure to act, since only 19 inspectors cover the territory of the entire state, which is why it is not possible to realize either the stipulated annual operation plan or extraordinary activities upon citizen contacts. PROPOSALS FOR THE IMPROVEMENT OF THE STATUS OF CITIZENS IN RELATION TO ADMINISTRATIVE AUTHORITIES  Ministry of Construction, Transportation and Infrastructure should provide enough financial funds in the budgets at all levels of authority for administrative execution of the decision on demolition of illegal objects;  Ministry of Construction, Transportation and Infrastructure should take measures with the aim of strengthening of the preventive function of construction inspection;  Ministry of Construction, Transportation and Infrastructure should, pursuant to Paragraph 5 Article 39 of the Law on the Procedure of Entry into Real Estate and Power Cadaster, pass a bylaw which would regulate more closely the manner of submission of acts to persons to whom the entry into the real estate cadaster refers and to whom the submission is not performed via the users of e-counter;  Ministry of Environmental Protection should use all available mechanisms with the aim of further provision of financial support to local self-government units in the field of waste management;  Ministry of Environmental Protection should take all measures with the aim of the regulation of the problem of unpleasant smells;  Ministry of Environmental Protection should take all necessary measures with the aim of passing of the announced amendments to the Law on the Environmental Noise Protection;  Ministry of Environmental Protection should have a more active access to the implementation of the inspection supervision of the application of the provisions of the Law on Environmental Protection and Law on Waste Management in the part which refers to unsanitary landfills;  Ministry of Environmental Protection should consider the possibility of the submission of misdemeanor charges against persons in charge at local self-government units to the holder of public authorizations or authorized legal person, due to failure to fulfill all legal obligations and for misdemeanors stipulated by Article 92 of the Law on Waste Management;  Ministry of Environmental Protection should determine at the location of Smederevo Old Port accurately the impact of the stated activity on the condition of complete noise as well as to the level of air pollution at the subject location;  Ministry of Environmental Protection should in the line of their duty confirm whether there are some of the reasons for repeating of all procedures of giving consent of the - 101 -