There is both natural and artificial ventilation system, ensuring proper ventilation of cells. Cells have central heating. Facility has a cell adapted for persons with disabilities. The sanitary and hygienic norms are preserved on whole territory. The prisoners enjoy the right to walk without restriction, for which the facility has 3 yards. The convicts have the opportunity to benefit from the establishment of sports facilities (football, basketball) and two open football and volleyball stadiums. On the first and second floors the “A” building, there are separated common spaces, equipped with TV, the chairs, tables, and chess and checkers tables. At the entrances of the first and second floors of the “A” building the complaint boxes are installed. On the first floor, the complaint box is in front of the room of staff on duty and there is a camera watching the box. On the second floor, the surveillance camera is installed directly above the box, which violates confidentiality. 2.4.1.13. Establishment N17 of the Penitentiary Department There are 4, 6, 8, 10, 12, 14, 16, 18, 20, 22, 24, 26, 30, 32 and 34-place cells at the establishment N17.97 The space of the cells does not correspond with the requirements of paragraphs 2 and 3 of Article 15 of the Imprisonment Code.98 Residential facilities are outdated and in need of major repairs. The sanitary conditions of the cells are unsatisfactory. The ventilation system cannot provide adequate ventilation in the cells. The cells of the first floor of the third residential block were characterised with observable humidity. In one of the cell, on top of beds, parts of ceiling plaster were falling down, and a piece of cloth was stretched to accumulate the crumbling plaster. At the time of the visit99 4 cells of the closed block did not have glasses in the windows. They were replaced by the polyethylene, resulting in low temperature in the cells. The sanitary conditions of the cells were unsatisfactory. Facility operates two short visit rooms. Short visits are carried out via dividing the glass wall, and the room is equipped with phones. The prisoners are deprived of any kind of physical contact with their family members at short time visits. 97 The letter N829/16 of the director of the Establishment N17 received by Public Defender’s Office on 22 January 2016. 98 According to paragraph 2 of Article 15 of the Imprisonment Code: „the living space norm in any type of penitentiary institution shall not be less than 4 square meters per prisoner”. According to paragraph 3 of the same Article: “the living space per inmate of any temporary detention institution shall not be less than 3 square meters”. 99 7-8 December 2015. NATIONAL PREVENTIVE MECHANISM (NPM), 2015 69