clarification regarding the recommendation, we understood the recommendation had been accepted
and that the management would try to realise it.
The NPM proposed that the management of Radenci Retirement Home ensure a sufficient number of
staff on the high-level supervision ward for group activities and that they use a permanent group of staff
if possible.
In their reply to the preliminary report, the management of the home explained that 21 dementia patients
on the high-level supervision ward were taken care of by at least four staff members in the morning
(occupational therapist, nurse, medical assistant and a housekeeper). Other medical staff were
included in treatment relating to the residents’ medical condition (registered nurse, physiotherapist).
At least three staff members were present on the high-level supervision ward in the afternoon, and one
employee was present at night. The management explained that medical care staff members regularly
participated in group activities after they had provided care and medical services to the residents. This
was usually between 9 and 11 am and 3 and 5 pm. In addition to the occupational therapist and the
housekeeper, the medical assistant with the 3rd level of disability also contributed to the creative use
of residents’ time; she was on sick leave at the time of the NPM’s visit. All other services were included
in activities according to the schedule of activities organised by the occupational therapist. The staff
team is permanent for the entire first floor, not only for the high-level supervision ward, which is on the
left side. The team includes eleven medical workers, who work in shifts. This was at the request of staff
members who requested to be transferred from the high-level supervision ward to ward 1 on the right
due to mental stress. Most of the staff on the high-level supervision ward were working there for the
second year. During absence due to sick leave, the other three floor teams replace the staff on the highlevel supervision ward.
In Radenci Retirement Home, the NPM could not locate a schedule of daily activities (e.g. in a form of
a poster) in a visible place in the high-level supervision ward or the promotion of events and activities,
the NPM thus recommended that residents be informed about the implementation and the course of
activities in a suitable way.
The management of the home thanked the NPM for their comments, proposals and commendations,
which they stated that they would try to observe to the best of their abilities and as much as possible
during their work. Since the management had failed to provide a precise reply, except a general
clarification regarding the recommendation, we understood the recommendation had been accepted
and that the management would try to realise it.
The NPM recommended that Radenci Retirement Home examine the possibility of introducing team
intervision, since it could contribute to the development of better relations between the members of the
expert team and enable their successful cooperation in the expert team, which would result in better
quality services for the home’s residents.
The management of the home thanked the NPM for their comments, proposals and commendations,
which they stated that they would try to observe to the best of their abilities and as much as possible
during their work. Since the management had failed to provide a precise reply, except a general
clarification regarding the recommendation, we understood the recommendation had been accepted
and that the management would try to realise it.
Regarding weekly and monthly meetings of the expert team or management whose objective is the
successful and efficient cooperation of the expert team members and provision of high-quality services
to residents, the NPM determined that intervision or its beginnings were present in Trnovo Retirement
Home. The NPM commended such conduct of the management of the home and supplemented its
recommendation to examine the possibility of introducing team intervision, so that the current form of
team intervision could be further developed.
Relating to the language barrier of a resident of Trnovo Retirement Home who comes from France, the
NPM recommended that the staff further pay particular attention to the relevant resident and his needs.
IMPLEMENTATION OF THE DUTIES AND POWERS OF THE NPM IN 2016
NATIONAL PREVENTIVE MECHANISM UNDER THE OPTIONAL PROTOCOL TO THE UN CONVENTION AGAINST TORTURE AND OTHER CRUEL, INHUMAN OR DEGRADING TREATMENT OR PUNISHMENT
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