also be established. This is particularly important, because the staff are not permanently present on secure wards at night. We are waiting for a response. The NPM recommended that the Marof unit of Idrija Retirement Home continue activities aimed at achieving a better response from surveyed relatives, since this is the only way to obtain relevant results from satisfaction surveys.10 We are waiting for a response. The NPM recommended that the Marof unit of Idrija Retirement Home arrange legends of records in a way that the labels would also be clear to visitors, relatives and newly employed staff11. We are waiting for a response. Health care We recommended that the Marof unit of Idrija Retirement Home inform the resident doctor about the established deficiencies, and recommend to him that, when prescribing treatments “as needed”, he should clearly mark how many times a medication “as needed” may be administered per day, and in the case of soporifics, how many times these may be administered per night, including how much time must pass between individual administrations of different medications if this is necessary for certain medications according to their basic characteristics. We are waiting for a response. We recommended that the Marof unit of Idrija Retirement Home try to identify reasons for exceeding prescribed treatments and to prevent such irregularities from happening in the future with appropriate measures. We are waiting for a response. We recommended that in the case of hospital-acquired infections, the Marof unit of Idrija Retirement Home take suitable measures to prevent them from spreading, also by means of the staff’s special care, so that staff, residents and their visitors disinfect their hands when coming into contact with infected persons. We are waiting for a response. We recommended that the Marof unit of Idrija Retirement Home strive to include as many employees as possible in satisfaction surveys, and to seriously discuss problems mentioned in the survey as significant weaknesses at work. We are certain that problems could be reduced within the framework of the management’s efforts. We are waiting for a response. 10 R  elatives’ responsiveness in 2015 was exceptionally low, a mere 7 per cent (10 responses). In 2016, the management set the ambitious goal of obtaining at least 50 per cent of completed surveys. They hoped that at least 80 per cent of these would be pleased with their services. 11 T  he table of daily activities is set up according to residents (rows) and days (columns). After examining the table, the NGO representatives noticed that the legend was deficient, since the labels entered were not included in the legend, or the labels in the legend were not in the table. They pointed this out to the responsible person, who immediately ensured that suitable labels were entered in the legend. 68 IMPLEMENTATION OF THE DUTIES AND POWERS OF THE NPM IN 2016 NATIONAL PREVENTIVE MECHANISM UNDER THE OPTIONAL PROTOCOL TO THE UN CONVENTION AGAINST TORTURE AND OTHER CRUEL, INHUMAN OR DEGRADING TREATMENT OR PUNISHMENT