the Community Oriented Course for 28 mid-level managers from the Border Police and Police Stations. The managers received one-week training in community policing and problem solving. Furthermore, on 3-5 November, the Mission facilitated the attendance of community policing managers at the 5th Regional Experts Conference on Community Policing in Belgrade. In addition, the Mission provided promotional material, such as, posters, business cards, flyers and printed material for safety action campaigns focussing on drug awareness, traffic safety, animal safety and anti-fireworks. The COP Programme enjoyed favourable press coverage in 215 news-media articles (76 features in the TV, 33 on the radio, and 106 in newspapers). This positive coverage helped to improve public opinion about the police and their performance. Upgrade of the On-call System In 2010, the Mission continued its support in upgrading On-call centres in Montenegro. From 25-30 January, the Mission organized a five-day technical assessment of the existing On-call system. The assessment was the third activity in the frame of the Mission’s efforts to upgrade the On-call system. There were three main issues to be addressed for increasing the effectiveness of the police duty operations system in Montenegro: (1) technical aspects of co-ordination, (2) structural place of Duty Operational Centres (DOC), and (3) the number of DOCs and their staff. Territorial DOCs were co-ordinated from the central DOC, but the technical conditions of co-ordination were rather poor in 2010. The main goal of the assessment was to focus on technical aspects in order to define the quantity and price of equipment needed for an effectively functioning system and to allow the reduction of existing number of On-call centres from 21 to 8 in the initial stage and further to 3. The results of the assessment were to be used also for the planned establishment of the EU emergency phone line 112. Organized Crime in General On 6-8 September, the Mission organized the “First Regional Conference of Presidents of Supreme Courts and General Prosecutors on Cooperation in Criminal Matters”, held in Budva, Montenegro. The goal of the conference was to establish and to improve cooperation among Supreme Courts and the Supreme State Prosecutors of Montenegro, Serbia, Croatia, FYROM, Bosnia and Herzegovina, Slovenia and Kosovo/UNMIK in combating corruption, organized crime and war crimes. Criminal Analysis/Criminal Investigations In 2010, the Mission organized two training courses for ten members of the newly established Under Cover Unit and Prosecutor’s office: - on 29-31 March, a training on European Court verdicts concerning human rights issues in connection with under cover Investigations; and on 1-4 June, a seminar on undercover operations and the role of psychologists in working with Unit members, covering the role of the psychologist in selection procedures and ongoing investigations, and necessary requirements for the country membership in the European Cooperation Group. 49