    Have a clear organisational system for recording client-related information (paper and/or electronic) Have a robust organisational system for accessing (or restricting access to) client-related information (paper/electronic) Have clear practice guidelines in the organisation on what can be disclosed to whom under which circumstances and when Have clear practice guidelines in the organisation on how to use clientrelated information, within ethical and legal boundaries, for the purposes of publicity, research, advocacy and fundraising, or any purpose other than for direct rehabilitation activities for the torture survivor and their family. Suggested reading IRCT (2013) Policy on the collection of stories, images/video and audio, ‘Personal information' http://www.irct.org/Files/Filer/publications/IRCT%20policy%20on%20the%20collection %20of%20stories_%20images%20and%20audio%20-%20personal%20information.pdf 3.5 Holistic rehabilitation through interdisciplinary responses The rehabilitation response to each person, their family or community will depend on the range of needs, strengths, resources and the social, cultural and material context for survivors. In practice rehabilitation services are best delivered with an interdisciplinary approach, where a range of therapies and activities are offered, sometimes sequentially or simultaneously, depending on need, availability and context. Interdisciplinary rehabilitation services These services can include:              Psychological individual counselling and therapies Family support, counselling, therapy Group work (offering therapy, support, activities, self-help etc.) Medical services (assessment/examination, meeting urgent medical needs, referring on to specialist medical services where necessary) Physical and complementary therapies Psychosocial approaches/crisis responses Horticultural approaches Community-based interventions School-based interventions Documentation of torture Legal services Social welfare services (food, shelter, clothing, education, employment etc.) Livelihoods approaches (productive capacity and skills-building) 22

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