2.15 CHILDREN’S RIGHTS RESOLVED AND FOUNDED 2015 Index 15/14 464 375 80.8 332 103 31.0 15.1 Contacts with parents 59 46 78 43 5 11.6 15.2 Child support, child benefit, child property management 53 28 52.8 25 5 20 15.3 Foster care, guardianship, institutional care 35 22 62.9 17 2 11.8 15.4 Children with special needs 52 43 82.7 41 19 46.3 1 3 300 3 0 0 15.6 Family violence against children 30 17 56.7 14 4 28.6 15.7 Violence against children outside a family 20 20 100 19 7 36.8 15.8 Advocacy of children 87 80 92 65 37 56.9 127 116 91.3 105 24 22.9 15. Children’s rights 15.5 Children of minorities and vulnerable groups 15.9 Other NO. OF RESOLVED NO. OF FOUNDED PERCENTAGE OF FOUNDED AMONG RESOLVED 2014 FIELD OF WORK 2.15 CHILDREN’S RIGHTS CASES CONSIDERED 2.15.1 General observations The number of complaints about children’s rights decreased in 2015 by 20 percentage points compared to the number in 2014. The trend of the continued annual increase in the number of relevant complaints ended in 2014, and decreased even more noticeably in 2015. The decrease was recorded in all sub-fields monitored statistically, except for violence against children outside the family. Whereby it must be added that 286 interviews of expert advisers with complainants were recorded in the field of children’s rights. Certain dilemmas and open questions of parents, who later fail to file complaints and are thus not included in the statistics of discussed cases, are frequently resolved during direct discussions in child advocacy. The number of founded complaints also decreased from index 44.4 in 2014 to 31.0 at the end of 2015. The largest decline was observed in child advocacy (from 58 to 37), which is the result of consistent observance of criteria on which children should be afforded assistance by an advocate. After receiving detailed information by phone, many parents decide not to agree to the appointment of an advocate and apply other means available to them and their children to enforce their rights. In the 2014 annual report, we noted that the above average number of founded complaints “shows that the activities of all competent authorities in this field must be enhanced 146 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2015 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2015 147