2.16 OTHER FIELD OF WORK 16. Other 2014 RESOLVED AND FOUNDED Index 15/14 2015 NO. OF RESOLVED NO. OF FOUNDED PERCENTAGE OF FOUNDED AMONG RESOLVED 325 307 94.5 275 11 4.0 26 31 119.2 22 2 9.1 16.2 Remedy of injustice 7 7 100.0 6 0 0 16. 3 Personal problems 24 24 100.0 24 0 0 234 221 94.0 201 6 3 16.5 For information 18 10 55.6 9 1 11.1 16.6 Anonymous complaints 16 14 87.5 13 2 15.4 0 0 - 0 0 - 16.1 Legislative complaints 16.4 Explanations 16.7 Ombudsman 2.16 OTHER CASES CONSIDERED The Ombudsman received a total of 307 various letters in 2015 which for various reasons could not be classified as complaints in the sense of Article 27 of the Human Rights Ombudsman Act. Such letters are kept in the “Other” file and cover a wide range of topics that demand very different methods of examination. Among the so-called legislative complaints, we include proposals from individuals for legislative or normative regulation of a certain field or open question, or proposals for existing regulation to be amended. We usually tell complainants which state body is competent to draft normative changes, and also acquaint them with the Ombudsman’s activities in the field in question. Depending on the content of proposed normative changes, we also sometimes acquire an opinion from the competent body which we forward to the complainant. Most of the work on legislative complaints consists of reviewing the draft acts and implementing regulations sent by competent state bodies (usually in the procedure of so-called inter-ministerial coordination). Our comments and proposals are limited to the question of how the proposed changes would affect the implementation of human rights and fundamental freedoms, but even this requires a thorough examination of all the proposed solutions, and frequently also special coordination meetings with the producers of regulations. The complaints that we examine to redress injustice are very rare, because most such complaints are classified according to the substantive issues concerned (for example, the issue of the erased, reduction of pensions on the basis of the Fiscal Balance Act etc.). Among complaints concerning personal problems, we include letters sent to us in situations of distress by individuals who usually have certain medical problems. In such cases, we usually do not initiate a procedure, but we try to help complainants with explanations and by referring them to the competent services. 164 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2015 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2015 165