Table 3.6.2: C  omparison between the number of cases considered by the Human Rights Ombudsman of the Republic of Slovenia by individual fields in the period 2012−2015 NUMBER OF CASES CONSIDERED Transfer of cases from 2014 Reopened cases in 2015 Total cases considered 1. Constitutional rights 163 25 2 190 5.56% 2. Restriction of personal freedom 130 43 3 176 5.15% 3. Social security 455 84 7 546 15.97% 4. Labour law matters 242 36 6 284 8.31% 5. Administrative matters 334 65 16 415 12.14% 6. Judicial and police proceedings 511 137 29 677 19.81% 7. Environment and spatial planning 138 38 2 178 5.21% 8. Public utility services 59 4 7 70 2.05% 9. Housing matters 109 10 5 124 10. Discrimination 65 9 2 11. Children’s rights 310 61 12. Other 269 2,785 TOTAL CASES CONSIDERED FIELD OF WORK 2012 2013 No. Share 2014 No. Share 2015 No. Share No. Share Index 2015/ 2014 1. Constitutional rights 504 13.5% 263 6.1% 198 5.3% 190 5.6% 96.0 2. Restriction of personal freedom 201 5.4% 171 4.0% 173 4.6% 176 5.1% 101.7 3. Social security 720 19.3% 915 21.4% 578 15.5% 546 16.0% 94.5 4. Labour law matters 205 5.5% 378 8.8% 314 8.4% 284 8.3% 90.4 5. Administrative matters 358 9.6% 409 9.6% 453 12.2% 415 12.1% 91.6 6. Judicial and police proceedings 667 17.9% 833 19.5% 825 22.1% 677 19.8% 82.1 7. Environment and spatial planning 120 3.2% 127 3.0% 131 3.5% 178 5.2% 135.9 8. Public utility services 65 1.7% 92 2.2% 80 2.1% 70 2.0% 87.5 3.63% 9. Housing matters 56 1.5% 124 2.9% 111 3.0% 124 3.6% 111.7 76 2.22% 10. Discrimination 74 2.0% 80 1.9% 75 2.0% 76 2.2% 101.3 4 375 10.97% 11. Children’s rights 318 8.5% 474 11.1% 464 12.4% 375 11.0% 80.8 34 4 307 8.98% 12. Other 434 11.7% 413 9.7% 325 8.7% 307 9.0% 94.5 546 87 3,418 3,722 100.0% 4,279 100.0% 3,727 100.0% 3,418 100.0% 91.7 100.00% In 2015, the Ombudsman opened or received 2,785 cases (3,081 in 2014). Most complaints were received directly from complainants in written form (2,445 or 87.8 per cent), 45 during meetings outside the head office, six by telephone and 19 from official notes. Of its own accord (to initiate a procedure, the person affected must give their consent), the Ombudsman opened 19 complaints; 47 complaints were considered as broader issues (issues related to the protection of human rights and fundamental freedoms, and for the legal protection of the wider population in the Republic of Slovenia). We received courtesy copies of 136 complaints and 64 anonymous complaints. Four complaints were referred by the Ombudsman to other authorities. It must be stressed that statistical data in this chapter of the Annual Report do not include cases which were considered within the framework of the National Preventive Mechanism due to the traceability and continuity of presenting annual statistical information on the Ombudsman’s work. Information on the work of the National Preventive Mechanism and the number of cases discussed in this field are presented in more detail in a special report of the National Preventive Mechanism for 2015 (separate publication, which is part of the Ombudsman’s report for 2015). TOTAL Table 3.6.2 reveals that the greatest number of cases dealt with in 2015 involved judicial and police proceedings (677 cases or 19.8 per cent), social security (546 cases or 16 per cent) and administrative matters (415 cases or 12.1 per cent). In comparison with 2014, the number of cases considered grew most significantly in the field of the environment and spatial planning (from 131 to 178 or by 35.9 per cent), and reduced in the field of children’s rights (from 464 to 375 or by 19.2 per cent), and judicial and police proceedings (from 825 to 677 or by 17.9 per cent). 2012 2013 2014 2015 1000 900 800 700 600 500 400 300 200 Other Children’s rights Discrimination Housing matters Public utility services Environment and spatial planning Administrative matters Labour law matters Social security Restriction of personal freedom 0 Judicial and police proceedings 100 Constitutional rights 3 INFORMATION ABOUT THE OMBUDSMAN’S WORK Share by fields of work Open cases in 2015 FIELD OF WORK Figure 3.6.1: Comparisons between the number of cases discussed by individual fields of work of the Human Rights Ombudsman of the Republic of Slovenia in the period 2012−2015 208 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2015 ANNUAL REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA FOR 2015 209 3 INFORMATION ABOUT THE OMBUDSMAN’S WORK Table 3.6.1: The number of cases discussed by the Human Rights Ombudsman of the Republic of Slovenia in 2015