101 The Commissariat for Refugees and Migrations will notify all migrants and asylum seekers in all the institutions for their accommodation about the possibility and procedure of complaints about the work of persons employed in institutions including the information on relevant organizations that can provide assistance to them. The Ministry of Interior will investigate allegations on the participation of police officers who used official vehicle with registration plate number BG 330-ŠN in the forced return of migrants from the Republic of Serbia to the Republic of Bulgaria. The Asylum Office will undertake actions stipulated by the Law on Asylum towards migrants who have been issued certificates of intent to seek asylum in the Republic of Serbia and who are sent to the Reception Center and Adasevci. The Commissariat for Refugees and Migrations will provide sufficient quantities of linens and personal care products for personal hygiene and cleaning of the rooms in the Reception Center in Adaševci. The Commissariat for Refugees and Migrations will increase the number of female employees in Reception Center in Adaševci. The Commissariat for Refugees and Migrations will, in the premises of the Reception Center in Adaševci that are under the video surveillance, provide a visible notification about this in the languages that the migrants who are located in the Center understand. The Commissariat for Refugees and Migrations will examine allegations on disabling specialist medical examinations for migrants located in the Reception Center in Adaševci, and in case of identified shortcomings, they shall take measures in order to improve access to specialist health care. Reception Centre in Subotica134 In the Reception Center, the House Order will displayed in a noticeable way and translated into English, Arabic and Farsi languages. Reception Centre in Subotica135 At the Reception Center in Subotica, house rules, translated into English, Arabic and Farsi languages, will be prominently displayed, in a place that is supervised by employees at the Center (at the entrance of the administrative building, on the inside of the Window of the administrative building, etc.). Ministry of Interior and the Police Administration in Subotica will, in order to protect the safety of migrants and other persons and their property, ensure the continued presence of uniformed police officers in the Reception Center in Subotica. 134 Report on the visit to Reception Centre in Subotica, no. 281-21/16, Ref. no. 13230 dated April 8, 2016. 135 Report on the visit to Reception Centre in Subotica, BCPs Horgoš and Kelebija and Home for Children with Disabilities “Колевка“ – Subotica, no. 281-62/16, Ref. no. 35361 of September 13, 2016.

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