visited, as well as the situation with ensuring the rights to medical aid, walking, phone conversations, legal aid and others was investigated and tête-à-tête meetings were carried out with the detainee’s. During the tête-àtête meetings were carried out with the detainee’s legal advice on the raised issues, the competences of the Ombudsman and legislation demands were explained to each of them. During the visit, convicted A.C. mentioned his mental illness and expressed his dissatisfaction to medical care. His appeal was examined on the spot, his health issues raised before the Medical-Sanitary Unit and preventive measures were taken to ensure that such applications were available. International health care standards require for prisoners with mental illness that, persons who are found to be not criminally responsible, or who are later diagnosed with severe mental disabilities and/or health conditions, for whom staying in prison would mean an exacerbation of their condition, shall not be detained in prisons, and arrangements shall be made to transfer them to mental health facilities as soon as possible. If necessary, other prisoners with mental disabilities and/or health conditions can be observed and treated in specialized facilities under the supervision of qualified health-care professionals. The health-care service shall provide for the psychiatric treatment of all other prisoners who are in need of such treatment27. In the CPT recommendations it was mentioned that, prisoners with mental illness should be placed in ethics for medical institutions outside of the prison system, under the public health care.On the other hand, it can be argued that, provision of psychiatric services within the penitentiary system enables the implementation of medical services in optimal security conditions and intensification of medical and social services within the system28. At the end of the visit the discussions were carried out with the head of the institution on further improvement of detention conditions, conduction of documentation in compliance with the national and international standards, as well as Internal Discipline Rules of Penitentiary Institutions, the recommendations were put forward regarding increasing the number of legal awareness events for service staff. Within the framework of the activity of the Ombudsman as the NPM the visit was held without prior notification in Penitentiary Institution No.2.The aim of the visit conducted upon the demands of the OPCAT and 27 The United Nations Standard Minimum Rules for the treatment of prisoners, (Nelson Mandela Rules) ,109 28 CPT,GR3, paragraph 43. 26