Correctional institutions
2.5.7 Personnel
2.5.7.1 Psychological supervision for prison employees
Regular psychological supervision is important to ensure the health of
personnel and the maintenance and improvement of their working capability.
Psychological supervision is a recognised instrument of psychological hygiene
for the prevention of burnout, mobbing and violence. Verbal processing of
experiences provides relief, especially in cases of excessive stress or after
particularly difficult operations.
Purpose and meaning
The NPM has emphasised in the past that it is the facility management’s
task to motivate employees to avail themselves of psychological supervision.
There is often ignorance or prejudice on the part of employees regarding what
psychological supervision can effect. Overcoming these reservations should be
a concern of superiors.
Existing reservations
During its visits last year, the NPM repeatedly observed that prison guards
make very little use of psychological supervision. To reconcile and empirically
prove these observations, the Federal Ministry was asked to provide the
figures on psychological supervision for police officers and care providers at
correctional institutions for 2016.
The result was that fewer than 10% of all prison guards nationwide availed
themselves of psychological supervision in 2016. By contrast, in the same
period about half of all care providers availed themselves of psychological
supervision.
Non-law enforcement
personnel are much
more open-minded
It can generally be assumed that both care providers and police officers are
subject to high stress in their daily work. Prison guards are generally the first
responders when there are suicide attempts or suicides at the institution and
must take appropriate defensive, first aid and resuscitation measures. These
are especially stressful situations. Another core task of prison guards is to
maintain order and security in the institution: police officers must intervene in
conflicts between inmates and during attacks on employees. This is especially
true for members of the task force.
High stress in all
occupational groups
The low number of prison guards who avail themselves of psychological
supervision is also alarming since numerous police officers complain of
increasing psychological pressure during day-to-day work. This subjective
feeling alone can create high stress during the care work that must be done
on a daily basis. Therefore, it is all the more important to seek psychological
supervision.
In late June 2017, a circular letter was sent to all correctional institutions in
which the Federal Ministry noted that few prison guards nationwide avail
themselves of psychological supervision. All facility managers were asked to
motivate police officers, above all, to participate in psychological supervision
New decree
133
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