Correctional institutions and to convince them that psychological supervision can keep a person healthy and enable him or her to better cope with the profession. XX  Law enforcement officers must be encouraged to regularly utilise psychological supervision. 2.5.8 Access to information 2.5.8.1 Video interpreting In previous years, the NPM has reported on the special challenge of language diversity and the successful pilot project “Video interpreting in correctional institutions” (see NPM Report 2015, pp. 97 et seq., and NPM Report 2016, p. 124 et seq.). Intended expansion In late August 2017, the one-year pilot project entitled “Video interpreting in the area of administrative penalty proceedings and the juvenile section of Vienna-Josefstadt correctional institution” came to a close. The Federal Ministry reported that both employees and inmates were highly satisfied. The pilot project in the care area of Gerasdorf correctional institution will end in the spring of 2018. A nationwide roll-out of video interpreting in administrative penalty proceedings and in the care area is scheduled for mid-2018. The national roll-out of video interpreting in the medical area was completed in April 2017. At least one video interpreting system is available in the medical area of every Austrian correctional institution. In all, there are currently 34 systems in use nationwide. Therefore, for the first time, professional video interpreting services can be accessed in all prison infirmaries. However, during a visit to Salzburg-Puch correctional institution, the NPM noted that, despite the installation of the video interpreting system in the infirmary and the training of its employees, fellow prisoners were still being utilised to provide interpreting services when needed. System needs to be used 134 The Federal Ministry reminded both the law enforcement officers in the infirmary and the nursing staff to only use the video interpreting system installed in the infirmary when assistance in translation is needed due to difficulties in communication. Moreover, at training sessions, the office of the medical superintendent will reiterate that the system must be used.