7 – CUSTOMS In 2018, the National Agency visited Frankfurt am Main Customs Investigation Office. 7.2.1 – Custody documentation 7.1 – POSITIVE EXAMPLES The custody record book at the Customs Investigation Office did not contain entries documenting the checks that had been carried out. The National Agency made the following positive observation during its visit: In order to protect the individuals in custody as well as the responsible members of staff, all custody-related information must be fully documented. Supervisors should verify at regular intervals whether custody records are being kept correctly. These checks should also be recorded. At Frankfurt am Main Customs Investigation Office, a notice on the doors of the custody cells stated that the peephole was to be used only after knocking on the door. The National Agency welcomes this approach, as the privacy of individuals held in the custody of customs authorities must also be respected. 7.2.2 – Smoke detectors There were no smoke detectors in the custody cells of the Customs Investigation Office. Smoke detectors should be installed in order to protect individuals being held in custody. 7.2 – FINDINGS AND RECOMMENDATIONS The visited facility was given recommendations on the following main topics: 75