63 National dialogue public's knowledge about the challenges facing the different sectors are in the preventive work. The NPM has received broad national and local media coverage in 2016. All children and young people must be treated well when staying in an institution We will visit this institution and would like to hear what it is like to stay here. To make sure we get the correct impression, we do not give advance notice of our visits. When we are here, we would like to talk to you. Do you want to help us? You know best how conditions here can be improved and whether you think anything is unfair. Your experience can help others and those who will stay here after you. We want to find out whether: • • • • • Your rights are respected You are given good information Force is used against you You are being mistreated The staff here respect laws and regulations +47 22 82 85 00 postmottak@sivilombudsmannen.no Read more at: sivilombudsmannen-ung.no or in our brochure. Sivilombudsmannen, P.O. Box 3 Sentrum, 0101 Oslo, Norway Information work Sharing information about the conditions for people deprived of their liberty and increasing the general 49 Meetings In 2016, the NPM has started visiting child welfare institutions and mental health care institutions for children and young people. New information brochures and posters have also been developed in Norwegian and English aimed especially at children and young people. In addition, a dedicated website has been established for this target group: www.sivilombudsmannen-ung. no. The website provides information about what happens when the NPM pays a visit, the goal of the visit, questions it may ask and contact information. The Parliamentary Ombudsman introduced a new graphic profile in 2016. This entailed a new design for much of our informational material and publications – from the annual report and visit reports to templates for letters and presentations. The work on creating a new website for the Parliamentary Ombudsman also got under way in the latter half of 2016. A new website aims to enable the Ombudsman to communicate more clearly and effectively about its work, including the prevention mandate. The work on the new website will continue in 2017. 21 Conferences and seminars 26 Lectures

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