1. PRISON MANAGEMENT D. Care and assistance – Prison staff shall be sensitive to the special needs of individuals, such as juveniles, women, minorities, foreign nationals, elderly and disabled prisoners, and any prisoner who might be vulnerable for other reasons, and make every effort to provide for their needs. 1 – Prison staff shall ensure the full protection of the health of persons in their custody and, in particular, shall take immediate action to secure medical attention whenever required. 46 – Prison staff shall provide for the safety, hygiene and appropriate nourishment of persons in the course of their custody. They shall make every effort to ensure that conditions in prison comply with the requirements of relevant international standards, in particular the European Prison Rules. – Prison staff shall work towards facilitating the social reintegration of prisoners through a programme of constructive activities, individual interaction and assistance. E. Fairness, impartiality and non-discrimination – Prison staff shall respect plurality and diversity and not discriminate against any prisoner on the basis race, colour, sex, language, religion, political or other opinion, national or social origin, property, birth or any other status or the type of offence alleged or committed by that prisoner. Prison staff shall pay particular attention to the provisions of Rule 29 of the European Prison Rules. – Prison staff shall take full account of the need to challenge and combat racism and xenophobia, as well as to promote gender sensitivity and prevent sexual harassment of any form both in relation to other staff and to prisoners. – Prison staff shall carry out their tasks in a fair manner, with objectivity and consistency. – Prison staff shall respect the presumption of innocence of prisoners who have not been convicted or sentenced by a court. – Prison staff shall apply objective and fair disciplinary procedures as provided for by the European Prison Rules. Moreover, they shall respect the principle that prisoners charged with disciplinary offences shall be considered innocent until proven guilty. F. Co-operation – Prison staff shall ensure that prisoners can exercise their right to have regular and adequate access to their lawyers and families throughout their imprisonment. – Prison staff shall facilitate co-operation with governmental or non-governmental organizations and community groups working for the welfare of prisoners. – Prison staff shall promote a spirit of co-operation, support, mutual trust and understanding among colleagues. G. Confidentiality and data protection – Information of a confidential nature in the possession of prison staff shall be kept confidential, unless the performance of duty or the needs of justice strictly require otherwise. – Particular attention shall be paid to the obligation to respect principles of medical confidentiality. – The collection, storage and use of personal data by prison staff shall be carried out in accordance with data protection principles and, in particular, shall be limited to the extent necessary for the performance of lawful, legitimate and specific purposes. V. General – Prison staff shall respect the present code. They shall also, to the best of their capability, prevent and rigorously oppose any violations of it. – Prison staff who have reason to believe that a violation of the present code has occurred or is about to occur shall report the matter to their superior authorities and, where necessary, to other appropriate authorities. Guidance document on the Nelson Mandela Rules