MONITORING PLACES OF DETENTION : A PRACTICAL GUIDE FOR NGOS 97 ■ What is the appeal procedure – to whom and how? ■ Is the procedure easily accessible to any person deprived of his or her liberty? ■ Are there possibilities for external appeal to the administration of the place? ■ Are there possibilities for external appeal to the administration responsible for supervision? ■ What is the time-frame for handling complaints? ■ How many complaints have been lodged over the last six months (compared with the average number of persons held in the place)? ■ How many complaints have been decided in favour of the complainant? 2