28 1.12. THE ACTIVITIES OF THE OFFICE REFLECTED BY FIGURES Year of receipt 2019 Number of cases received* 5693 Number of cases closed* 4565 Number of cases pending* 1128 Total number of cases closed 4622 * Only taking into account cases received in 2019 Cases received and closed 100% 100% 1 040 116 90% 80% 80% 292 70% 2 949 60% 60% 11 50% 40% 40% 30% 471 20% 168 20% 10% 0% 0% Complaints closed Complaints investigated terminated rejected after inquiry referred to competent authority no recommendation given rejected without inquiry recommendation given investigated 21 100% 1 2 36 120 90% 80% 49 100 70% 60% 279 80 50% 54 60 40% 40 30% 20% 20 10% 0% Recommendations and the addressees’ response 0 Commenting on draft legislation The deadline has not yet expired / there is a meaningful professional debate in progress no substantive opinion given The addressee did not accept the recommendation agreed with the draft The addressee accepted the recommendation disagreed with the draft substantive opinion given Summary diagrams REPORT ON THE ACTIVITIES OF THE COMMISSIONER FOR FUNDAMENTAL RIGHTS OF HUNGARY AND HIS DEPUTIES – 2019