different evidential value in helping to prove (or disprove) that the suspect
is guilty of the offence. One approach is to start with the lesser-value points
and proceed to those that are most probative.
A brief note on building rapport
You need to be aware of how to frame your questions as this will have a direct and significant
impact on the nature of the responses that you receive. As a general rule your questioning
should be clear and concise, as you do not want to confuse the suspect with jargon or by
raising a number of distinct and separate points at the same time.
There are several different types of questioning: open-ended; closed; forced-choice; multiple;
leading.
► Open-ended questions are those that allow the suspect to reply with longer, more detailed
responses and lack direction from the interviewer. These can be questions such as “What
happened?” or questions that begin by asking the suspect to “tell”, “explain” or “describe”
some event or situation.
► Closed questions require more definite and distinct answers. Examples include, “What
time was that?”, “Who else was present?”, “What is his address?” Such questions allow
more control over what the suspect says and are useful where the suspect has left out
information that you need. However, they can limit the account given.
► Forced-choice questions greatly restrict the possible answers to those that you have
determined. The question may be “Was it a rifle or a handgun?” when the weapon may
have been a shotgun. The suspect may simply pick one of the choices offered in order to
please the interviewer or just move the questioning on. You should avoid these as they
do not suggest an open mind, and because answers may lie outside those conceived of
by the interviewer. Do not limit the interview in this way.
► Multiple questions are those where the interviewer asks more than one question at the
same time. This can easily confuse an interviewee and make the answers given equally
confusing to the interviewer. An example would be to ask,“When did he say that and what
did he do and who else was present?”
► Leading questions are those that induce a particular reply and may be judged to have
manipulated the interviewee. An example would be to ask, “You wanted to injure him,
didn’t you?”They can lead the suspect to the point where they agree with what is being
said even where they are uncertain or have no clear memory.
Page 26 ► A brief introduction to investigative interviewing
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