● Provide an additional number of the water reservoir(s) in order to address the problem of water supply in penitentiary establishment no. 3. Medical Assistance ● In 2019, take all the measures to equip primary health centres with the requisite amount of IT technology and provide them with access to the Internet; ● In 2019, take all the measures to ensure that by the end of each year a summary/annual epicrisis127 is written for redeeming shortcomings when filling outpatients’ medical cards; the epicrisis should briefly describe the dynamics of a patient’s health, consultations conducted, referrals made, researches carried out, diagnoses made, provided care and its results; ● In 2019, take all the measures for conducting screening for non-contagious diseases in penitentiary establishments; and ● In 2019, take all the measures to ensure informing prisoners in penitentiary establishments about healthcare services, preventive healthcare and healthy lifestyle by virtue of regular meetings with prisoners placed in penitentiary establishments and information campaign, including dissemination of information bulletins. Equality  In 2019, ensure placing all juvenile convicts in an establishment where the appropriate services will be accessible for them; and  In 2019, ensure the assessment of needs of LGBT prisoners, prisoners doing household and cleaning jobs and development of action plans based on identified needs. Contact with the Outside World ● Any restrictions on family contacts as a form of punishment should be used only where the offence relates to such contacts and only for the shortest time possible (days, rather than weeks or months); ● When deciding about placing a prisoner in a penitentiary establishment, in order to ensure the unhindered exercise of the right to visits, the place of residence of the prisoner’s family members should be taken into account; and ● Take all possible measures to ensure that, when a social worker receives or dispatches an open letter, a document is drawn in two copies which are stamped and the following information is entered in the presence of the prisoner concerned: a) the name and surname of the letter’s author; b) the name and surname of the social worker receiving the letter; c) the date of handing 127 Doctor's conclusion, exhaustive written explanation of origin, development, progress, treatment and outcome of the disease. 48

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