· · · · · · · · · Issue clear orders on appropriate comportment, language and attitudes vis-à-vis various ethnic and racial groups Evaluate your recruitment, hiring and promotion policies, to ensure fairness amongst various groups Actively recruit members of ethnic and racial minorities, and of groups under-represented in your police service Establish mechanisms to receive, continuously, the complaints and suggestions of members of ethnic, racial, religious and linguistic groups in the community Adopt community policing strategies Appoint a minority-relations coordinator within your service Punish discriminatory, insensitive or otherwise inappropriate professional behaviour Reward officer initiatives supportive of better community relations Provide in-service training in ethnic/race relations for all police officials 9