· · Keep all records pertaining to children in separate and secure storage Report to superiors any information indicating that a colleague is not appropriately suited to deal with juveniles Command and supervisory officials · · · · · Encourage the use of a variety of arrangements as alternatives to institutional treatment of children, including care, guidance and supervision orders; counselling; probation; foster care; educational and vocational training programmes; and other appropriate and proportional measures Keep complete and secure records on all detained juveniles, including identity; reasons for commitment; day and hour of admission, transfer and release; details of notifications to parents; physical or mental health problems; and staff charged with care and treatment Establish procedures for direct complaints and communications to be made by juvenile detainees to the director of the institution, or to judicial authorities, and to social agencies Assist in the development and implementation of community programmes for the prevention of juvenile crime Recruit, hire and specially train personnel expert in and appropriately suited to dealing with juvenile offenders 41