ANNUAL SPECIAL REPORT 2017 21 Inmates’ complaints are mainly focused on the infrastructure being old and the financial inability for renovation. Serious distress was also expressed concerning their reintegration, as they would face unemployment upon release, while some had no family or relatives at all. Lack of scientific personnel also continues to be an issue, especially that of a social worker, whose duties are performed by an administrative employee. Prisoners either submit their requests to the complaint box in the premises or ask for a hearing with the administrative personnel. Furthermore, it is essential that medical services are reinforced, both with visitations of different doctors and with the employment of nursing staff. Development of educational and recreational activities is crucial, for which we suggest that the administration takes the initiative of co-operation with local community agents, such as cultural and athletic associations, municipal theatres etc. The inmates’ vividly expressed anxiety for their life after release calls for a closer cooperation with «Epanodos – Released Prisoners’ Reintegration Centre” Komotini Detention Facility The Facility has a capacity of a hundred and sixty (160) prisoners and there were two hundred and twenty one (221) inmates at the time of inspection. There is an organized doctor’s office and a doctor from the Komotini Hospital serves daily. A psychiatrist visits the Facility upon request and the administration awaits the placement of a dentist, having made a request beforehand. A second chance school is, also, in operation. Institutional interventions Issues concerning the serving and duration of sentences a. - Delay in transmitting parole requests A prisoner at Chania Detention Facility complained that the prison administration did not complete his parole procedure on time, resulting in it being granted with a ten-month delay. The administration reiterated that the necessary documents had not been submitted due to the prisoner’s refusal to sign the request. The prisoner had opted, at the time, to request an aggregate sentence, combining the sentences he was serving with future ones, since there had been an arrest warrant issued for him on further charges. The Ombudsman has stressed that parole does not depend on the prisoners’ will or request. It also underlined that deviations from the time limits prescribed constitute failure to act when legally bound to.