Chapter 4. Observing the rights of military personnel, police officers, retired military service personnel, veterans and their family members OBSERVING THE RIGHTS OF MILITARY PERSONNEL, POLICE OFFICERS, RETIRED MILITARY SERVICE PERSONNEL, VETERANS AND THEIR FAMILY MEMBERS 91 In the context of the military aggression of the Russian Federation against Ukraine that began over six years ago, the state has taken measures to strengthen the level of social and legal protection of the personnel who are directly engaged in repelling the aggressor in the OUF area, as well as of persons who have retired from security and defence bodies, combatants and service veterans. Efforts are also being made to rescue and rehabilitate personnel illegally detained by the aggressor state and to provide comprehensive support to their families. However, monitoring proves that violations of rights concerning providing military personnel with housing, improving service conditions, increasing the amount of financial support (in particular for personnel in the OUF area), and resolving issues concerning their leave during the special period have not been resolved. Therefore, parliamentary oversight over observance of the constitutional rights and freedoms of military personnel, service veterans and members of their families remains a priority for the Commissioner. 2019 1,006 reports of citizens 130 monitoring visits 4.1. Rights of military personnel During monitoring visits to military units and military administration bodies, as well as consideration of the appeals of military personnel, systemic violations by officials of the rights and freedoms of military personnel and members of their families were revealed. Arrears in payment to military personnel of indexation and additional types of monetary support, as well as monetary compensation for property not received on release from service The inspections of military detachments and law enforcement agencies for violations of the stateguaranteed right of the military to sufficient financial support have proven that the State Border Guard Service Administration did allocate funds for its subordinate bodies, while units of the National Guard of CHAPTER 4 During 2019, 461 appeals and 998 reports from citizens were considered from persons serving in military detachments and law enforcement agencies, war and service veterans, military pensioners, conscripts, and members of their families. In addition, visits to 107 military administration bodies, the pension fund and specialized security and defence units were conducted (40 of which were to the OUF area). This all revealed a number of systemic violations of the rights and freedoms of this category of citizens.