Section one Context
HMI Prisons, HMICFRS and ICVs reported
that detainees who needed them did not
always receive the support of Appropriate
Adults or had to wait too long for this
support. ICVs additionally reported delays
in accessing mental health support in the
custody suite and incomplete detainee risk
assessments. HMI Prisons and HMICFRS
reported that governance of use of force
was weak in all forces inspected in England
and Wales.185 Data were often not readily
available and were unreliable or inaccurate,
and not all staff involved in using force
against detainees routinely completed the
individual forms required to justify its use.
There was too little quality assurance of
incidents where force was used. This was an
ongoing concern or area for improvement
in all police custody inspection reports.
Despite these weaknesses in governance,
custody staff generally managed challenging
detainees well and de-escalated many
situations effectively without resorting to
using force. HMICFRS also stated that review
of detention (as required by PACE) to decide
whether a further period of detention for the
detainee should be authorised were often
not carried out well enough.
HMI Prisons, HMICFRS and ICVs reported
that there were some improvements to the
police’s approach to managing the welfare
needs of women in custody, with more
being offered the opportunity to speak with
a female officer and provision of suitable
menstrual care products, though this was
not universal and concerns remain in some
areas. ICVs reported seeing no female
members of staff in the suites, and problems
with women in custody accessing showers.
ICVs in England and Wales made some
positive reports of detainee care in the
period. This included specific cases where
staff have supported vulnerable detainees.
In addition to this, several schemes reported
effective working between the custody
staff and the ICVs, with time being taken to
explain processes, offering of shadowing
opportunities and engaging with ICVs during
busy periods in custody. However, there
were staffing issues in police custody over
the period, including being short-staffed,
which ICVs reported as having unacceptable
impacts on detainee care, and issues with
ICVs themselves attaining access to custody
and detainees.
HMI Prisons and HMICFRS jointly carried
out the first inspections of the five custody
suites used for holding suspects arrested
for terrorism or terrorist-related offences.
Overall, inspectors found many positive
features and good outcomes for detainees.
Custody staff provided good care for
detainees, and the conditions in which
detainees were held were generally of a
good standard. However, there was a lack
of integration between counter terrorism
policing and custody services in the host
police forces. The main areas identified
for improvement related to governance,
oversight and consistency of approaches
and procedures across the facilities.
185 HMI Prisons, October 2020, Her Majesty’s Chief Inspector of Prisons Annual Report 2019-20, https://www.
justiceinspectorates.gov.uk/hmiprisons/wp-content/uploads/sites/4/2020/10/HMI-Prisons_Annual-Report-and-Accounts2019-20-WEB.pdf [accessed 30/10/2020]
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