The year in figures | 121 Cases concluded in 2018 — by authority etc. Authority etc. with prime responsibility1 Other forms of Rejections processing and for formal With criticism, Without criticism, assistance to reasons formal or informal formal or informal citizens recommendations recommendations Investigations etc. Total cases etc. E. Institutions etc. outside the Ombudsman’s jurisdiction 1. Courts etc., cf. section 7(2) of the Ombudsman Act 2. Dispute tribunals, cf. section 7(3) of the Ombudsman Act 3. Other institutions, associations, enterprises and persons outside the Ombudsman’s jurisdiction Total 0 0 0 89 89 0 0 0 18 18 0 0 0 0 24 24 287 394 311 418 0 0 393 32 425 121 643 3,286 905 4,955 F. Cases not relating to specific institutions etc. Grand total (A-F total)