- - - - - and specifically metal handcuffs or, alternatively, velcro handcuffs. In particular, these coercion measures, in transfers from the detention centre to the airport or to another carrier (ship or bus), are constantly used without particular assessments on the actual risk. With reference to the involvement of specialized figures such as psychologists or social workers, who may support the escort during the transfer operations, the monitoring team of The Greek Ombudsman informs us that the presence of these subjects is not envisaged except at the starting point of return operations of the Athens Airport (Aliens Division of Attica – Pre-removal centre). Medical personnel are generally present and are mainly involved in air operations. The Greek Ombudsman stressed the need to verify that all returnees involved in return operations, including those by sea and by land, are fit to travel. The mandate of the monitor ends at the time of handover of the returnees. The Greek monitors observe and monitor the handover of the returnees to the local authorities in a given airport, a port or a land border station where the landing takes place. The Greek Ombudsman gives precedence to the monitoring of joint national or international operations with destinations in Pakistan, Georgia and Armenia, as well as the transfer operations by sea that leave from the Island of Lesbos to Turkey. Although there are numerous overland departures for Albania, these are mostly no longer monitored as there have been no particular operational criticalities for some time. The Ombudsman believes that operations by air and by sea may present greater challenges from the point of view of respecting the procedures to protect the human rights of returnees, especially when the recipients are citizens of countries in Asia or Africa who present a particularly vulnerable psychological profile. Generally the monitoring operations are carried out by 1 or 2 monitors, based on the number of people to be transferred. Often 1 or 2 figures of the monitoring team are employed in parallel in the verification of the repatriation files and the correct application of administrative procedures. The report of each operation, completed and signed by the monitor on duty, is immediately submitted to the Ombudsman, to the Deputy Ombudsman for Human Rights, and is immediately made available to the members of the monitoring team. On a quarterly basis, the Ombudsman addresses its main conclusions, observations and suggestions to the relevant Ministers and the Chief of Police and asks for the necessary measures to be taken. Each year, the Ombudsman’s report is presented to Parliament, the Ombudsman is also invited to present its conclusions to the relevant Parliamentary Commission. The annual report is published on the Ombudsman’s website and presented at an annual conference. The report is then discussed with the police, NGOs, international organizations and all other key actors involved. The Administration and the Police take note of the Ombudsman’s requests and have, occasionally, taken the required measures (for example by providing water and a first aid kit to the returnees in all land operations; removing all restrictions on boarding the ships, etc.). Not all shortcomings and non-compliant practices highlighted by the Defender have been fully addressed. The existence/availability of complaint forms is not systematically communicated to the returnees by the person in charge of the escort. Returnees only learn about it if they ask to file a complaint. Regarding the possibility or existence of collaborations with NGOs or other human rights organizations, The Greek Ombudsman stressed that all functions pertaining to the