- - - - and the United Nations Subcommittee on the Prevention of Torture are informed of the activities carried out by the Defensor del Pueblo. Information on these activities is also published on the website, without however the transcription of the personal and sensitive data of the people involved; During the operations organized by Frontex, an observer from the Agency is often present with the specific task of providing the complaint forms, who however does not inform the returnees of the existence of this right. The Defensor del Pueblo is the one to inform returnees during specific interviews with them of the complaint mechanisms: the one provided by Frontex (right of complaint pursuant to Regulation (EU) 2016/1624) and the one provided by the NPM itself; Although informal communications may occur with NGOs or human rights associations that provide useful details on returnees (for example on the most vulnerable subjects), there is currently no specific collaboration protocol between them and the Defensor del Pueblo; The Defensor del Pueblo has a specific template and a checklist in which, among others, information is requested on the period of detention in prison or in a detention centre for foreigners, the methods of transfer from the detention facility to the airport, the treatment received by the custodial staff; There is no protocol to allow the press to take part in the monitoring of forced return operations.