Activities 1 Engagement and activity of the Austrian Ombudsman Board (AOB) 1.1 Development of activities The AOB was engaged in 16 005 cases in the 2006 calendar year. 10 448 of the grievances concerned the administration sector. Investigative proceedings were instigated in 6 542 cases. Official proceedings were not yet completed or else the complainants still had means of legal recourse (legal assistance) open to them in the remaining 3 906 cases of grievance (comp. Art. 148a of the Federal Constitution [Bundes-Verfassungsgesetz]). Ex officio proceedings were launched in 70 cases. 16 005 engagements led to 6 542 investigative proceedings. 2005 2006 Contacts 16 133 16 005 Administration (Federal & provincial administration) 10 796 10 448 6 569 6 542 Federal administration 4 044 3 911 Provincial & district administration 2 525 2 631 Investigative proceedings 9